Delivery is a strong point of our business with experience since 2001.
We are committed to shipping your orders as soon as possible, with the most reliable postal services on the market. You can thus be guaranteed of a good reception of your order by the care and attention that we bring to the packaging and the means of shipment that we take.
Your privacy is paramount to us and our discreet packaging ensures that you are the only one interested in the package: to others it will look unremarkable.
Your products are shipped in sturdy cardboard boxes with strong packing tape, double wrapped with bubble wrap and cushioning particles for maximum protection. All orders are shipped in plain and unattractive packages. No logo is present on the package.
The only information written on the package will be your address on the front and the shipping postal service sticker.
As a general rule, orders placed Monday through Thursday are dispatched within 24 hours. Orders placed from Friday to Sunday are sent the next working day. However, if certain products are out of stock, the shipment of your order may be delayed by 3 to 5 days.
A personalized e-mail confirming the dispatch of your order is sent to you on the day of dispatch, when your purchase is paid for by bank transfer.
You can check the status of your order on the link provided to you or on PayPal when your purchase is paid for by credit card.
By using your Paypal account, you benefit from the "Delivered or refunded" guarantee.
We confirm that you are delivered or reimbursed by PayPal when you do not receive your order.