DHEAUSA.COM


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Terms & Conditions

 
 

- - -  Products  - - -

 
 

DHEA

 
 

Melatonin

 
 

Symbiotropin

 
 

Meditropin

 
 

Testron SX

 
 

ProDHEA Cream

 
 

Melatonine Cream

 
 

ProGen Cream

 
 

Glucosamine

 
 

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Benefits of DHEA

 
 

Products Quality

 
 

DHEA History

 
 

Melatonin Update

 
 

Customers Comments

 
 

Medical Testimonials

 
     

 

Terms and Conditions

International and domestic orders

We ship products anywhere in the world


 

Payment methods:

1- Credit Card

You can easily and quickly pay with your credit card, Visa, MasterCard, American Express or Discovery. Your credit card # and your personal informations are secured online.
We use the SSL (Secure Sockets Layer) protocol giving the highest standard in protection for information transmitted over the internet.

 

On each page you will find a field like this one in which you'll be able to modify the total of products you want to purchase and then add them to your shopping card.

Quantité:    

 

If you want to see what you have already selected or just want to check out, just click this button located under each product. This will lead you to your shopping card.


2- Money transfer by WesternUnion or MoneyGram

You can also pay by money transfer with WesternUnion or MoneyGram besides filling out a written order sent by email providing us with the money transfer number. You can check the WesternUnion or MoneyGram branches nearest you.

Please contact us by e-mail after you have chosen your product(s), then we will provide you with the total amount of your order, name of recipient and our European address.

You will find our address and information on the page Contact

3- Wire Transfer Bank to Bank in Euro or US Dollars

You can send your payment by wire transfer directly from your bank account to our bank. Please contact us by e-mail after you have chosen your product(s), then we will provide you with the total amount of your order and our bank account information.

You will find our address and information on the page Contact

4- International Money order

You can also pay with a Money Order that you can send us by mail in addition of a written order (it is imperative that you provide us with your e-mail address).

Please contact us by e-mail after you have chosen your product(s), then we will provide you with the total amount of your order, name of recipient and our European address.

You will find our address and information on the page Contact


 

Shipping and handling:

1- First Class Mail (international delivery)
    $28.95 - Delivery time is 12 to 15 days minimum.

2- First Class Mail (Canada)
    $22.95, (Canada only) - Delivery time is 12 to 15 days minimum.

3- Priority Mail (international delivery)
    $48.95 - Delivery time is 7 to 10 days.

Important for international orders: For some orders, some products, for some countries, we reserve the right to recharge several shipping fees in order to avoid customs trouble. We must send some products separately when ordering too many products on the same order or if your order contains cream or lotion with tablets or capsules. In these cases and also some other exceptional cases we reserve the right to inquire an additional shipping charge.

4- Priority Mail (US delivery only)
    $10.95 per order - Delivery time is 3 to 5 days.
    $14.95 per order (Alaska, Puerto Rico, Hawaii- Delivery time is 3 to 5 days


 

Confidentiality of your order:

Our Commitment To Privacy
We use the information that you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use return e-mail addresses to answer the e-mail we receive.
Such addresses are not used for any other purpose and are not shared with outside parties. We never use or share the personal information provided to us online in ways unrelated to the ones described above.

Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our order form use a Secure Socket Layer (SSL) protocole to send your information for best protection as possible.

You can communicate with us any time by e-Mail, we answer the same day except weekend.


 

Fulfillment of order:

In very rare cases it may not be possible to fulfill all your order requirements and we reserve the right not to accept your order. If the product(s) ordered is/are out of stock, you will be notified by e-mail. Time to time product(s) could be replaced by an equivalent product(s).


 

Cancellation and refund:

Product returned within 30 days of receipt by customer, customs or postal services and meeting policy requirements, will be processed with less 25% of administration and restocking fee. Product maybe exchanged for alternate item(s) or/and reshipped at customer's cost, or refunded at original purchase price less 25% of administrational and restocking fee. Shipping charges are non-refundable.

We will issue a refund for returned goods within 30 days of receipt that have not been open or used. All refunds will be issued to the credit card used for the original order. Returned product will be promptly evaluated, and refund/exchange value will reflect eligibility and/or ineligibility.

This returned goods policy applies to the original purchase only. Product that has been repackaged, or not in its original container is not eligible for refund or exchange.

We reserve the right to amend this policy without notification to the customer.


 

Intellectual Property:

Reproduction in whole or in part DHEAusa Site without the express permission of Advanced Medical Knowledge and Techniques, Inc. is strictly prohibited. Indeed the documents and items created for the site are the exclusive property of DHEAusa. Advanced Medical Knowledge and Techniques, Inc. reserves the right to seek damages for infringement and more generally affects its intellectual property rights.

 




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